How we became “The Most Trusted Name In Home Improvement.”
Ivy Lea Construction is a 2nd generation, family owned, Tonawanda, New York, construction company servicing the home improvement needs of homeowners in Western New York since 1987. We take pride in our exceptional customer service record and strive every day to provide the highest quality products and expert installation. From the smallest repair to the largest of remodeling projects, Ivy Lea Construction treats your home like it is our own.
Home Improvement Contractor in Buffalo
We stand behind all of our work, and we are proud to see our customers stand behind us. Our many reviews, awards and testimonials showcase our service record and speak to the high quality work we conduct with every job. The Better Business Bureau has accredited us since 1998 and our A+ rating shows the quality of work we perform in every project. In 2015, we were given the Angie’s List Super Service Award, proving our work just continues to get better. Best of all, our customers continue to refer us to their friends and family for renovations in every area of the home. We conduct interior and exterior home remodeling and building projects throughout Western New York, including kitchens, bathrooms, additions, porches, windows, doors, roofing and more. We’ll help you design and construct a warm, inviting, accessible space inside, as well as a strong, resilient exterior to house generations of lifelong memories. Our experienced contractors provide essential repairs as well as remodeling overhauls, giving classic homes a contemporary touch and refitting new homes to suit new families.
Our Core Values
ACCOUNTABILITY
IVY LEA Employees know they are accountable to our clients, each other, ourselves,our families, and the business. We take ownership of our actions, accept consequences, and celebrate successes as individuals and as a team.
BE OF SERVICE
IVY LEA is a responsible partner, neighbor, and citizen to the diverse communities and clients we serve. We promote the health and well-being of all IVY LEA team members, their families, and our community through engagement and educational internships. We seek out worthy causes and support with energy, time, and donations.
CLIENT SATISFACTION
IVY LEA employees consistently treat client satisfaction as a top priority, our work must be done with our clients in mind. We strive to provide a positive experience for homeowners by making their ideas come to life, maintaining their homes for years to come, and completing every project as if it were our own home. We get the job done every time.
COMMUNICATION
IVY LEA employees know that communication is critical in everything we do. We value regular and ongoing communication with our clients and each other. Clients and team members should know exactly what to expect and when to expect it.
INTEGRITY
IVY LEA employees demonstrate honest and professional behavior in all business transactions. We understand that doing the right thing is not always the easy way, but it is the only way.
LEVEL UP
IVY LEA employees strive for excellence in everything we do: in our product installation, in our customer service, our human relations, and our competitiveness.
IVY LEA employees believe continuous learning is critical to our success and essential for personal and professional growth.
QUALITY
IVY LEA employees value excellence as a part of their day-to-day work. We use our skills and knowledge to routinely deliver a quality project the first time, every time.
RESPECT
IVY LEA employees value excellence as a part of their day-to-day work. We use our skills and knowledge to routinely deliver a quality project the first time, every time.
SAFETY
IVY LEA employees value human life and health above all else and act accordingly to maintain the safety of our workplace, products, and services. We are personally accountable for our safety and collectively responsible for each others. We do not compromise safety to meet our goals regarding quality, schedule, and profitability.
TEAMWORK
IVY LEA employees work together as a team for the benefit of our clients. We always treat team members with trust and respect. We know that only by working together as a team can we turn our client’s visions into a reality.
Our History
Founded over 45 years ago in the Town of Tonawanda, Ivy Lea Construction serves as a one-stop shop for all home improvement needs. John Washington, a Kenmore West High School graduate and the founder of Ivy Lea, started renovating homes in the early 1970s while working as a full-time mechanic. By 1987, he had transitioned to full-time general contracting and incorporated Ivy Lea Construction, named after the street where he and his family lived. Opening the shop at 440 Northwood in Tonawanda, John initially focused on home additions, gaining invaluable experience in all aspects of construction and remodeling.
In the early 2000s, John’s son Michael Washington became the second generation owner of Ivy Lea Construction. Following his father’s leadership, Mike recognized that Ivy Lea Construction had become the most trusted name in home improvement in the area, and was confident that the company was
well-positioned for growth. In 2018, Ivy Lea broke ground on our current location, a 10,000 square foot showroom and shop at 765 Walck Road in North Tonawanda. This move enabled us to expand our service areas to include all of Niagara and Erie counties.
At Ivy Lea Construction, our mission is to establish lifelong relationships
with homeowners through exceptional residential construction and remodeling projects. Our commitment to client satisfaction has resulted in over 80% of our business coming from repeat customers and referrals. Mike emphasizes, “We want to have our clients for life. We strive to do our best on every project simply because we want to be invited back for future projects for years to come.”
Guided by Ivy Lea’s foundational values of accountability, integrity, respect, quality, and communication, our team treats every client’s home as if it were their own, ensuring that every job is completed to the highest standard.
Whether it’s replacing a single door or window, installing a new roof or siding, creating kitchen and bath remodels, pouring concrete driveways, designing outdoor living projects- we grow alongside our clients’ evolving needs.
Ivy Lea distinguishes itself from other construction companies through several key offerings. Our office is open Monday through Friday, 8:00 AM to 5:00 PM, ensuring our administrative staff is always available to assist you. Our sales team boasts over 150 years of combined experience in the construction industry, with several members having worked for Ivy Lea for over 15 years. Clients can expect detailed estimates with accurate upfront pricing for every project.
Our in-house design team assists in all kitchen, bathroom, and interior remodeling projects, as well as large-scale exterior projects, including siding and outdoor living spaces. They collaborate closely with clients to bring project visions to life, on time and within budget.
With a fleet of 35 trucks and 10 to 12 crews out in the community daily, communication is as vital for our team as it is for our clients. From the initial phone call to project completion, the Ivy Lea team ensures you are informed about the status of your project. We are always seeking skilled craftsmen to join our team and are committed to continuously improving our procedures. At Ivy Lea, we equip our employees with the best tools and use top-quality materials for every project. Our skilled team of approximately 50 professionals is
cross-trained to handle a variety of tasks, from small maintenance repairs to major renovations, completing over 500 jobs each year throughout Western New York.
We invite you to experience the Ivy Lea difference. Let us help turn your home improvement dreams into reality!
Our Trusted Manufacturers
Kitchen & Bath
Windows
Doors
Roofing
Siding
Stone
Concrete
Insulation
Railings
Decking & Porch Floor
“Only about 5 percent of the Home Improvement companies in Buffalo have performed so consistently well enough, to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.” IVY LEA has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015.
Request An Estimate
As a fully licensed and insured contracting company, you can trust your renovations are in good hands. Your satisfaction is our number one priority, and we will work with you closely to make sure your repairs and renovations are exactly as you envisioned. Getting an estimate for your project is quick and easy. Call 716-875-8654, tell us about your remodeling plans and get a quote today.